Terms and Conditions for Ethgo

Effective Date: May 12, 2026

Welcome to Ethgo. These Terms and Conditions govern your use of our website www.ethgo.click and the purchase of products and services offered by Ethgo. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. General Information

Ethgo is an online store specializing in aquarium fish and related products. We reserve the right to modify, update, or remove any part of these Terms at any time. Continued use of the website after changes constitutes your acceptance of the new Terms.

2. User Accounts

To make purchases on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Prices are listed in USD and are subject to change without notice.
  • Payment must be made in full at the time of ordering.
  • We use secure third-party payment processors. We do not store your full credit card information.
  • Once an order is confirmed, you will receive an order confirmation email.

4. Shipping and Delivery

  • We ship worldwide with reliable courier services.
  • Delivery times are estimates only and not guaranteed.
  • Risk of loss or damage passes to you once the package is handed over to the shipping carrier.
  • You are responsible for any customs duties, taxes, or import fees in your country.

5. Returns and Refunds

  • Live fish are non-returnable due to their nature.
  • We offer a 7-day guarantee for fish that arrive dead or in poor condition (with photographic proof).
  • For non-live items (equipment, food, etc.), returns are accepted within 14 days of delivery in original condition.
  • Refunds will be processed within 7–14 business days after we receive the returned item.

6. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Ethgo and protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written permission.

7. Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information
  • Engage in any form of price scraping or data mining
  • Harass, threaten, or abuse other users or staff

8. Limitation of Liability

To the fullest extent permitted by law, Ethgo shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product in question.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Vietnam. Any disputes shall be subject to the exclusive jurisdiction of the courts in Vietnam.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. We will notify users of significant changes by posting the updated version on this page with a new effective date.

Contact Us

If you have any questions or concerns regarding this Term and Conditions , or if you would like to exercise any of your data protection rights, please contact us: